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SUPPORT CENTER
Our support team is available by phone 24-7 to troubleshoot, make content corrections, and to handle technical issues with hosting.
We delivery superior web designs and eCommerce management services that educate clients on the services they received.
FAQ's
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(570) 503 – 6619
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Your website has launched and is live on the web, now what?
How Market Genius Support Works
Once your website is launched, Market Genius provides ongoing support to all clients, No questions asked!
Monthly Retainer
We understand how expensive it can be to have a website designer on staff, that’s why we have 10 available around the clock to assist you. Contact us today and we can discuss a formal monthly retainer option based on your needs!
Requests Under One Hour
All request(s) will be billed on our standard hourly rate of $99/hr and billed along with your monthly recurring payments. This service is only reserved for contracted clients.
Emergency Updates & Repairs
We are available 24-7 to assist our clients on emergency repairs and website updates. This service is billed at the hourly service rate of $99 per hour.